Why is my mouse freezing

Windows 10 Freezes: How to Solve the Problem

This tip shows you how to find the problem should your Windows 10 freeze.

Windows 10 offers a lot of functions but like all operating systems it also has its pitfalls and confronts the user with errors one or the other time. Most of them are harmless. But if instead of an annoying message the whole system freezes, shuts down or leaves you at a loss with a blue screen instead of the login screen, it quickly becomes a much bigger problem. Nevertheless, you don't have to panic about it, because in most cases you can easily solve this yourself. In this tip we clarify possible causes of a Windows 10 freeze and show you how to fix it.

  • When Windows 10 freezes, the operating system continues to run, but the keyboard stops responding to input and the mouse does not move.
  • In most cases the problem can be solved by completely restarting the computer.
  • Freezes occur particularly frequently after an update of the Windows operating system software.


1. The most common causes of a Windows freeze and possible solutions

1.1. Windows freezes: system software error

If your Windows 10 is not up to date, this can lead to the system freezing. However, if you think that everything will be fine again with an update, we will have to disappoint you. Because even current updates can be buggy and lead to the problems mentioned.

If your operating system freezes regularly after an update, it is best to undo this.

If you find that your operating system freezes regularly after an update, it is best to undo this. Here we will show you how to uninstall a faulty update. Wait until an optimized version of the patch has been released before installing again. Until then, we recommend that you also switch off automatic Windows updates as far as possible.

Alternatively, if the cause is not a faulty update, you can still try to reset Windows 10.

Good to know: In the event of problems, Windows 10 starts an automatic repair from time to time, but this can itself end in an endless loop and thus in a freeze. In this tip we will tell you how to get out of there.

1.2. Problems with the graphic display

Windows freezes often occur in connection with Nvidia graphics cards, as older driver versions in particular can cause errors under Windows 10. If you use an Nvidia card, you should therefore always install the latest driver.

An activated screen saver or a connected external display can also cause a freeze under certain circumstances. Many users also report that changes to the screen settings often freeze the operating system. Deactivate the screen saver and disconnect any external monitors from the PC. If the problem no longer occurs, you have found the culprit.

Good to know: There are also some shortcuts that make Windows unstable and thus lead to a freeze in certain situations. This includes, for example, "Alt + Tab“, Which you can use to switch back to the desktop while playing.

1.3. Windows freezes: compatibility problems with certain programs

If your Windows 10 hangs up primarily with a certain program or game, there are most likely compatibility problems with it. To find out whether a certain application is actually the source of all evil, you should temporarily deactivate it or, alternatively, try to start it in compatibility mode (right-click on the program icon -> "Troubleshoot compatibility issues“).


1.4. Outdated programs and drivers

Some programs that work fine under Windows 7 or 8 lead to errors under Windows 10, for example. However, this does not automatically mean that you are not compatible with the current Windows version. There may already be an update for the program or game that can fix the problem.

For this reason, you should always keep your applications up to date and also keep the associated drivers (e.g. for the BIOS or the graphics or sound card) at regular intervals. Up-to-date virus protection is of course also very important, because there is also malware that was specially developed to paralyze the victim's computer.

1.5. Too many background processes or autostart programs

Numerous processes run in the background on your computer. If there are too many at the same time, problems can arise as more and more memory and CPU capacity are used. Every now and then, viruses or malware camouflage themselves as a background process, so you should always keep an eye on them.

All active processes as well as the current utilization of the CPU and the main memory are displayed in the task manager.

The first point of contact for this is always the Task Manager. To open this, press the key combination "Ctrl + Alt + Del"And then click on the entry"Task manager". On the tab "Processes"All active processes as well as the current utilization of the CPU and the main memory are displayed. End all superfluous processes via "Right click -> end task“.

The same applies to the programs in the autostart. Since Windows 7, you can have certain applications open automatically at startup. As the number increases, not only does the operating system start up time, but also the risk of a freeze. You can also view your autostart programs via the task manager. On the tab "Autostart“You will find all added programs as well as their status and the effect on the start time. Right-click on an entry and select "Deactivate" out. The program in question is no longer taken into account when it starts.

1.6. Windows freezes: Not enough storage space

The disk cleanup helps you to clear out useless files and thus creates more space on the hard disk.

You have installed a fast SSD in your computer, but the programs still run slowly and Windows keeps hanging itself up even with simple processes? Then it may well be that the storage space is simply running out and clearing out is the order of the day.

For example, you can uninstall programs that you no longer use or move large pictures, music files or videos to another partition or an external data carrier. You can create even more space with the help of disk cleanup. To do this, follow the steps below:

  1. Open the "To run"Dialog via the shortcut"Windows + R"And enter the command"cleanmgr.exe" a. Then right-click on the entry "Disk cleanup"And select in the context menu"Execute as administrator" out.
  2. Windows is usually installed on the C: drive. Select the drive and confirm with "OK“.
  3. Click on the button "Clean up system files". Disk cleanup will restart. Select drive C: again and confirm with "OK“.
  4. Tick ​​the entries you want to delete (e.g. temporary files or leftovers from previous Windows installations) and confirm your selection again with "OK“.
  5. The files will now be deleted and the storage space released accordingly.

1.7. Hardware problems

The mouse no longer moves: Check the fans and rotors for dirt and dust and remove them if necessary. Otherwise, insufficient cooling could damage the hardware.

If none of the above-mentioned solutions have led to success, it can also be that not software but hardware problems are to blame for the misery. In particular, insufficient or faulty cooling often leads to Windows freezing. Therefore, check the fan (s) and rotors for dirt and dust and remove them if necessary. Also, make sure that all associated cable connections are intact.

If you use water cooling, check it for leaks. Faulty cooling leads to overheating of the rest of the hardware over time. Put your hand on the case - does it feel warm? Then it is high time to ensure sufficient cooling, otherwise failures threaten.

In addition, damage to sensitive components such as the hard drive or RAM can lead to problems with Windows 10. The easiest way to find out about errors like this is to look at the event log. This records, among other things, the operating system start, dysfunctional hardware and software errors.

In the Windows 10 Event Viewer, among other things, the operating system start, dysfunctional hardware and software errors are recorded.

Problem still not resolved? If your Windows continues to freeze despite our tips, you should contact Microsoft support or (if available) seek out a specialist in your area. However, if you cannot be helped there, the only option left is to restart the computer.

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Windows 10 Freezes: How to Solve the Problem
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