What is a cotton-rich fabric

about us

Brooklyn Big And Tall clothing has been trading Big & Tall men's clothing as well as wide and extra large shoes since 2004. We source our goods from everywhere to get the best possible prices. Brooklyn's management has been in the clothing business since the 1970s and now the third generation has taken over the reins. Brooklyn's retail store / warehouse is located in Sutton, Surrey.

We try to source high quality products and rate them very competitively so that our customers can enjoy great value for money. We can say this with complete confidence as we keep our operating expenses as low as possible without compromising the quality of the service. We have a fully functional ecommerce website where you can view and purchase all of our products. We can also be found on eBay under the trade name "Brooklyn-Big-And-Tall".

payment

We currently accept Paypal payments. However, you can use most major debit and credit cards and make a payment through the PayPal gateway.

Why Paypal?

Safer and more protected

Shop with peace of mind. PayPal does not share your sensitive financial information with sellers. PayPal Buyer Protection covers your eligible purchases if they are not displayed or do not match their description.

Easy and convenient

Pay online with your PayPal password and skip entering your financial details. Or pay even faster with One Touch, stay logged in and check out without entering your password. Also, rest assured that Buyer Protection is available for your eligible purchases.

Across all devices worldwide

With just one account, you can shop on millions of websites around the world and repay friends almost anywhere. Use one of your devices to manage your account on the go with the PayPal app.

Mostly for free, always in advance

It's free to open a PayPal account and buy anything with PayPal unless it's a currency conversion. There are no PayPal fees when you use your PayPal balance, bank account or debit card to send money in GBP to friends and family in the UK. Fees may apply for other transactions

Clearance time

We currently ship 99% of our orders within 24 hours of receiving payment. We strive to dispatch all orders received on a working day by 2:00 p.m. CET. If an item is out of stock and we are unable to ship it within 24 hours of placing your order, our customer service team will contact you and inform you of the delay or alternative options.

Delivery service

The following list will help you understand our delivery services and fees.

United Kingdom (Mainland)

Ö Delivery time within 2-3 working days

Ö Delivery time within 1-2 working days

Ö Delivery time within 24 hours

Ö Delivery guaranteed on Saturday

Ö Delivery guaranteed on Saturday

EU

Ö Delivery time within 5-7 working days

Ö delivery time 3-4 working days

Ö delivery time 2-3 working days

US

Ö Delivery time within 10-15 working days

Ö Delivery time within 7-10 working days

Ö delivery time 2-3 working days

rest of the world

Ö Delivery time within 7-10 working days

Ö delivery time 3-4 working days

P. Ostal services for European countries and the rest of the world

We believe we have the best network for deliveries all over the world. We offer both land-based and air-based services. Unfortunately we don't have a system where non-EU citizens can pay without the standard VAT of 20%. Therefore, all of our prices are inclusive of this fee and no refunds are given to satisfy our customers for whom we have reflected this fee subsidizing postage costs. We strive to answer within 30 minutes within our office hours. However, questions outside of our office hours may take longer.

conditions

Returns :

As we offer free delivery on all of our items across the UK mainland, we do not offer free returns. You will be given a Return Authorization Number to return the item for a successful refund. We expect our customers to check the items for size / style and quality. If an item is unsuitable for any reason, we expect you to take reasonable care to ensure that the item is returned in a salable condition. Items deemed used / not suitable for resale will not be refunded.

Exchanges:

Alternatively, you can call our customer service team on 00442086808709/02086679510 and arrange a telephone exchange. You will be given an exchange authorization number, which you must state on a slip in the package along with the size and color you want to exchange for. Please note that all customers wishing to exchange an item will have to pay to return the item. We can also charge replacement postage costs, but these will be determined based on the weight and dimensions of the item being exchanged. Our customer service team will contact you to inform you of any fees that may be payable. We expect our customers to check the items for size / style and quality. If you wish to exchange an item, we expect you to accept a reasonable cost. Make sure that the item is returned in a salable condition. Items deemed used / unsuitable for resale will not be held for exchange.

Please note that we process all returns twice a week. Please allow 48-72 hours for refunds / exchanges to be processed.

Our return / exchange address is as follows:

Brooklyn Big and Tall

Brooklyn house

5 Wealdstone Road, Sutton, Surrey

SM3 9QN

United Kingdom

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Returns

Returns :

As we offer free delivery on all of our items across the UK mainland, we do not offer free returns. You will be given a Return Authorization Number to return the item for a successful refund. We expect our customers to check the items for size / style and quality. If an item is unsuitable for any reason, we expect you to take reasonable care to ensure that the item is returned in a salable condition. Items deemed used / not suitable for resale will not be refunded.

Exchanges:

Alternatively, you can call our customer service team on 00442086808709/02086679510 and arrange a telephone exchange. You will be given an exchange authorization number, which you must state on a slip in the package along with the size and color that you want to exchange for. Please note that all customers wishing to exchange an item will have to pay to return the item. We can also charge replacement postage costs, but these will be determined based on the weight and dimensions of the item being exchanged. Our customer service team will contact you to inform you of any fees that may be payable. We expect our customers to check the items for size / style and quality. If you wish to exchange an item, we expect you to accept reasonable costs. Make sure that the item is returned in a salable condition. Items deemed used / unsuitable for resale will not be held for exchange.

Please note that we process all returns twice a week. Please allow 48-72 hours for refunds / exchanges to be processed.

Our return / exchange address is as follows:

Brooklyn Big and Tall

Brooklyn House, 5 Wealdstone Road

Sutton, Surrey

SM3 9QN

United Kingdom