How can I remove it 1
Remove pop-up ads on your phone
Sometimes you should have won something, sometimes the smartphone is allegedly in danger: Every now and then so-called pop-up advertisements appear, which block the entire display as soon as you open any website. That can be annoying. It gets nauseated if you suddenly unconsciously take out a subscription through such an advertisement. After all, you can always protect yourself against this with a third-party lock. In general, the first rule in such a situation is: Do not tap anything and do not enter any personal data in the input fields! Because often behind such profit messages lurk simply address collectors who want to make money with your data. More on this at checked4you.de, the online youth magazine of the NRW consumer center.
But where does the news come from? Most of the time, they are smuggled into large advertising networks so that they can appear on virtually any website that is opened with a smartphone. As a rule, the operators of the website cannot help it. At most, you can request that the advertising network you work with be blocked. An eternal game of cat and mouse.
The fact that similar advertisements appear again and again is often due to cookies that are stored in the browser. Another possibility is that installed apps trigger such advertising messages.
And how do you get rid of aggressive advertising or prevent it from reappearing quickly? The following steps usually help:
Empty the cache on Android smartphones / tablets
- Open smartphone settings.
- Tap the menu item "Applications" (on some devices it is also called "Application Manager", "Apps" or similar).
- Search for the browser app and tap it (often called "Internet", unless you have a browser such as Chrome, Firefox, Opera or similar installed).
- In the "Storage" area, tap on "Clear cache".
- Delete the cookies in the settings of the browser app (usually found directly in the settings of the app under "Data protection", "Delete personal data" or similar). If possible, set your browser so that no third-party cookies are accepted and the cookies are deleted each time you exit.
- If that didn't help, repeat steps 1-3 and tap on "Erase data" in the "Memory" area. Note: This will delete any open tabs, saved form data and settings. The app is practically restored to its original state.
- If you use different browsers, repeat steps 1-5 (or 6) for each one.
- Since such advertisements can also be triggered by apps, try uninstalling recently installed apps if the problem cannot be solved by cleaning the browser. In a guide, Google explains how you can find problematic Android apps.
Empty the cache on iPhones / iPads
- Activate airplane mode.
- Open "Settings", scroll to "Safari" and tap.
- Touch Clear History And Website Data.
- Close the Safari window and restart the device.
- Deactivate airplane mode.
- If you use other browser apps, repeat steps 1-5 with those as well.
Special feature of the Facebook app
If you use the Facebook app on your smartphone, you can also use it to open links that are displayed in the Facebook timeline. Because a browser is also included in the app. Here, too, manipulated advertisements can lurk. If the popups described above appear while using Facebook, there is Android-Telephones the following options:
- Tap on the three lines at the top or bottom right,
- Scroll down and tap "Settings and Privacy", then tap "Settings"
- Scroll down and tap on "Media and Contacts"
- for "Links are opened externally", tap the slider so that it turns blue.
- Below you can clear the cache of the Facebook browser with "Clear browser data on your mobile phone".
The Facebook app for Apple-Devices does not offer the setting option described. Here you can only tap on "Browser" in the "Media and Contacts" area and delete the browser data there.
Further protection options
If you want, you can get one Ad blockers to install. This can prevent advertisements from being displayed. This also threatens the operators of the websites with a loss of income and some have already blocked their websites for users with ad blockers. In addition there is Virus protection also for smartphones. This can be particularly useful for Android users who install a lot from insecure sources and often visit unknown websites. The pros and cons are discussed in the online youth magazine checked4you.de.
If possible, apps should only be installed from the official stores (Google Play Store, Apple App Store). Look out for user reviews there. If there are no or hardly any downloads, it is better to wait with the installation. While Apple does not provide for the installation from other sources without further ado, a lock can be set on Google's Android. To do this, tap on "Device Security" (or similar) in the "Settings". At "Unknown sources"then no checkmark must be set or the slider must be set to"out" stand.
With Android 10 the procedure has changed. There is no longer a central possibility to prohibit installations from unknown sources. Instead, specify in the settings under "Security" and there in "Install unknown apps" which apps that are already installed on your device are allowed to install new apps (e.g. browser).
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